Transport, fan zone, museums and volunteers: 2018 World Cup results
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Transport, fan zone, museums and volunteers: 2018 World Cup results

Twenty million viewers watched football matches on metro screens and nearly 1.9 million fans – went to the FIFA Fan Fest areas. What other surprising statistics does the 2018 FIFA World Cup offer?

The biggest football event that made sports fans all over the world happy for an entire month has come to an end. FIFA President Gianni Infantino called Russia’s FIFA World Cup the best in history. The tournament also saw the greatest success of the Russian national team – Russia made the quarter-finals.

France’s national team is the champion for the first time in 20 years and the Croatian team reached the finals for the first time ever. The Bronze went to Belgium who beat England.

Statistics regarding fans on the metro

The city is also reviewing the tournament. The event put a burden on city transit. FAN ID and ticket holders enjoyed free travel on match days. Throughout the month, this service was used 5 million times.

The most popular transit with fans were the Moscow Metro, the Moscow Central Circle (MCC) and the monorail – 3.8 million trips overall. Nearly one million people used free shuttles and surface transit near stadiums and the fan zones. Over 100,000 fans took accredited taxis.

The 2018 World Cup was remarkable, among other things, for the numerous overtime games and series of penalty shoots. These matches typically finished late. For the convenience of fans, the metro and the MCC remained open later than usual on five occasions − until 3 am.

Commemorative Troika cards and multilingual transport workers

Foreign fans went home with many gifts besides matryoshka dolls and “ushanka” hats with ear flaps. A popular souvenir was the Troika card with football images. Tourists bought more than 160,000 themed passes.

The Moscow Transport contact centre provided information in six languages. There were a total of 2.7 million calls from Russian and foreign fans.

English-speaking staff gave tips on bus and metro routes – over 400 metro cashiers, over 200 Integrated City Dispatch Centre staff, and over 100 volunteers and specialists at Live Help desks.

Nearly 2 million fans flocked to the fan zone

The FIFA Fan Fest on Vorobyovy Gory hosted live broadcasts of 62 matches, as seen by almost 1.9 million viewers. The football zone’s daily attendance was about 80,000 people.

On 7 July, Russia’s national team faced Croatia in the quarter-finals. About 167,000 fans flocked to Spartak Stadium including 65,000 fans at the fan zone near Spartak Stadium.  

Other Fan Fest highlights included performances by DJs, folk groups, bands and cheerleading teams. Among the attendees were Alexander Kerzhakov, Marcel Desailly and Zlatan Ibrahimovic. More than 1,500 journalists worked at Moscow’s fan zone. 

Football in metro carriages

Over 20 million people saw 2018 World Cup matches on monitors in metro carriages. Over 60 games were broadcast in 1,896 metro carriages on 8,720 monitors. Depending on the train model, each car either had four big 21 inch monitors or eight medium-sized 15.6 inch screens.

The final match between France and Croatia was seen by over 310,000 metro passengers and the two semi-final games – by more than 400,000 fans.

Not just football: Museums, too

In between matches, Moscow visitors went to the city’s cultural landmarks. The most popular (over 16,000 visitors) was the Museum of Cosmonautics, followed by the Museum of Modern Art (1,600 football fans), and Kolomenskoye Museum Reserve (700 fans).

Tourists also took the interactive guided tour by Mosgortur. The most popular routes were those between Smolenskaya and Arbatskaya metro stations, Kropotkinskaya and Kitai-gorod stations, and between Arbatskaya and Tretyakovskaya stations. These virtual tours were taken by over 16,000 people.